Jackpot City Casino Review

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Why we recommend Jackpot City
  • Dozens of languages and banking options
  • A huge variety of slots and progressive jackpots
  • Good customer support via Live Chat or email

As one of the longest running casinos, Jackpot City is a jewel in the world of online gambling. Open since 1998, Jackpot City forms part of the Palace Group and boasts over 300 Microgaming slots as well as table games, progressive jackpots, and a Live Dealer lobby.

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Pros and cons

What we like

  • The site is licensed in Malta and by the Kahnawake Gaming Commission.
  • The games are tested by leading security eCOGRA

What needs improvement

  • Jackpot City is dominated by Microgaming, which some of you may find limiting.
  • Many eager gamblers in the UK, Australia and other overseas countries are still denied access to the website because of licensing issues.

Overall rating

Rating 96%


Get a Welcome Bonus of $1600

If you're wanting to play real money slots at Jackpot City, you're in for an awesome welcome bonus. The offer covers the first four deposits for a whopping total of $/£1600. All online slots are 100% eligible but most table games and video poker contribute around 2-8% to the balance.
Claim your bonus

Special Offers

Regular and seasonal promotions are also offered at Jackpot City throughout the year. Promotions range from reload bonuses to casino cash credits, free spins, and prize draws to win holidays and gadgets.

The casino also offers a VIP Rewards programme for all real-cash players. There are six tiers on the ladder, with the entry level offering everyone 24/7 customer support. For 60,000 points you can join the Platinum level with a 20 percent Tier Bonus thrown in.

Spin Your Way to a Microgaming Fortune

Real money slots at Jackpot City include many classics from the developer; like Cash Splash, alongside 5-reel faves like Tomb Raider, , and Alaskan Fishing.

Not only can you win big at Jackpot City but you can also get inspired by taking a look at past winners. The running 'Winners' ticker shows a recent list of big winners.

At time of writing, the collected progressive jackpots stood at over €3.5 million. Games like Break da Bank Again, Avalon, and Gold Factory offer some big prizes. However, you will still find lots of familiar progressives at the site like Mega Moolah and Major Millions.

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Jackpot City On the Go

Jackpot City allows iOS and Android customers to enjoy top Microgaming games on their mobile. The casino offers a range of around 150 games for touch-screen devices.

3-reel and 5-reel mobile slots work well on most devices, including iPhone, BlackBerry, and Android phones and tablets.

There's no need to download any apps, although those of you using iOS/Android do have the option. There are even some exclusive bonuses just for mobile players!


Security & Support

It wouldn't be a Jackpot City online review without having a good look at the Customer Support options. If you're a VIP customer you'll automatically get access to 24/7 Live Chat with a friendly service member. However, we found the fast email contact form on-site just as helpful. All queries were answered within 24 hours.

Email support
Live Chat
Telephone support

Our Verdict

Not many casinos have been running on the web as long as Jackpot City has. The online casino is not only established and respected but it's also great fun! So, what are you waiting for? Check out the room yourself and see if you agree with our experts. We're confident you will.

Go ahead and register your account today to get started!

Overall Rating

Rating 96%

4.8 /5

How We Review

Our casino reviews are written with all of you in mind. Our team only recommends the best casino sites that they themselves would use. All of the games are solid and licensed, and we make sure that the software is reliable in both download and instant-play formats.

We will never recommend a blacklisted casino to you, and if a site has a bad reputation on payouts and processing times we'll let you know. We only want you to have the best experience possible.

Jackpot City Banking

Jackpot City offers a massive range of real-money deposit options. Depending on where you live, you can load up through debit/credit cards, e-Wallets, prepaid cards, and instant bank transfers.

The range of currencies is excellent as well, with USD, AUD, NZD, EUR, GBP, and CAD all supported, among others. Depositors get the choice of a dozen languages to pick before completing their banking too.

Cash-outs are free depending on method and jurisdiction. There is a reverse withdrawal procedure in place at the Jackpot City online casino.

Payment methods

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Facts and figures

Jackpot City logo
Rating 96%
  • Welcome Bonus: 100 percent up to $/£/€1600
  • Operating Company: The Palace Group
  • Website: www.jackpotcity.com
  • License: Malta, Kahnawake
  • Software: Microgaming
  • Games: 3-reel slots, 5-reel slots, baccarat, blackjack, fruit machines, instant win, scratchcards, Live Casino, roulette, video poker, progressive jackpots
    • Platforms: PC (download, instant-play), Mac (instant-play), Android (download, instant play), iOS (download, instant play)
    • Deposit Options: 3-reel slots, 5-reel slots, baccarat, blackjack, fruit machines, instant win, scratchcards, Live Casino, roulette, video poker, progressive jackpots
    • Languages: English, Spanish, French, German, Swedish, Norwegian, Finnish, Chinese, Greek, Russian, Polish, Ukrainian, Latvian, Italian, Portuguese
    • Customer Support: Telephone, Fax, email, Live Chat, on-site contact form
    • Restricted Countries: Australia, Andorra, Austria, Belgium, Czech Republic, Denmark, France & Outlying Territories, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, South Africa, Spain, USA & Outlying Territories, Taiwan, Turkey, Hungary, United Kingdom